Eagr.ai Supercharges Sales Training with ElevenLabs' Conversational AI Agents

The Challenge: Moving Beyond Outdated Sales Training

Eagr.ai, an innovative AI sales coaching platform, recognized a critical gap in the market. Conventional sales training methods, particularly role-playing, were failing to deliver tangible results. These sessions were often perceived as inauthentic, leading to disengaged participants who struggled to apply the learnings to real-world scenarios. The lack of scalability and objective, consistent feedback made it difficult for sales leaders to track progress and ensure uniform skill development across their teams.

To truly revolutionize sales coaching, Eagr.ai envisioned a platform where sales representatives could practice their skills in a safe, secure, and incredibly realistic environment. They needed to simulate a wide array of customer personas—from the inquisitive to the skeptical—each with a unique voice, personality, and set of objections. This required a powerful, flexible, and highly realistic voice AI that could be seamlessly integrated into their platform to serve as the backbone for these dynamic training modules.

The Solution: Hyper-Realistic Practice with ElevenLabs Agents

Eagr.ai turned to ElevenLabs and its advanced conversational AI Agents to power their platform. This strategic partnership allowed Eagr.ai to bring its vision to life, creating a truly immersive and effective training experience that traditional methods could never replicate.

By leveraging the sophisticated capabilities of ElevenLabs Agents, Eagr.ai was able to:

• Create Lifelike AI Customers: ElevenLabs' state-of-the-art text-to-speech and voice cloning technology enabled the creation of a diverse range of AI-powered customer personas. These weren't just robotic voices reading from a script; they were dynamic, responsive, and incredibly human-like. Thanks to ElevenLabs' low-latency models, the AI agents could engage in natural, free-flowing conversations, interrupting and responding just as a real person would, providing a training experience that mirrors the unpredictability and nuance of real-world sales calls.
• Deliver Personalized, Actionable Feedback: The integration of ElevenLabs' technology allowed Eagr.ai to analyze the nuances of a sales representative's performance. The platform could assess not just what was said, but how it was said—evaluating tone, pacing, and word choice. This provides immediate, data-driven, and actionable insights that help reps refine their approach in a way that is both objective and highly personalized.
• Scale a Bespoke Training Playbook: Eagr.ai's methodology involves analyzing the behaviors of top performers and transforming those insights into a simple, actionable playbook for the entire team. ElevenLabs Agents are the engine that allows this playbook to be practiced at scale. New hires and veteran reps alike can run through countless scenarios, ensuring every member of the team can build and hone the skills needed to perform like a top seller, anytime and anywhere.

"Traditional role-play is awkward and ineffective. We replaced it with hyper-realistic practice sessions powered by ElevenLabs Agents."

- Thibault Beauchesne, Co-Founder, Eagr.ai

The Results: A Measurable Impact on Sales Performance

The implementation of ElevenLabs Agents within the Eagr.ai platform has yielded extraordinary and rapid results. The shift to hyper-realistic, AI-powered practice sessions has had a direct and measurable impact on sales effectiveness. After just six weeks of using the platform, Eagr.ai clients have seen an 18% average improvement in their win-rate. This substantial increase translates directly to significant revenue growth and a more confident, capable sales force.

Furthermore, the platform's top users have achieved a staggering 30% improvement in performance, demonstrating that even seasoned professionals can reach new heights with targeted, realistic practice. By partnering with ElevenLabs, Eagr.ai has not only created a groundbreaking sales coaching tool but has also proven the immense value of leveraging advanced conversational AI to drive real-world business outcomes. This case study exemplifies how ElevenLabs' agentic capabilities can empower businesses to build transformative products that deliver measurable results.